Very good site within 5 minutes of airport, close to a great variety of traditional Mexican to Good Ol American Junk Food sites.....within 10 minutes of a medium size mall and the hotel van will take you even if its outside the 5 km distance if you win wink and give him $50 pesos tip.....Thats $2.50 bucks for us fellow gringos out there.......the facilities extremely quiet specially the higher floors, you dont hear planes going by.....rooms ar ample and very clean.,,,,the buffet breakfast is well worth the price and even better if you add into your hotel package.....the lobby bar is very ample selection and if sports is your thing various large flat panels all over the lobby.......stayed there variosu times and staff has always been extremely courteous....most of the desk staff is bilingual......only downer.....if you need to go to Monterrey Metro are the rush hour peak traffic........7am to 930 am and 5 pm to 8pm is brutal to say the least........Monterrey grew too fast to accomodate all the traffic so way plan ahead have your clients come visit you or schedule all your trips into the city center within the non peak hours to avoid headaches.....Taxi is way expensive almost NYC rates...........UBER best way to go....one way trip Monterrey Metro is about $10 bucks add another $5 as premium price during rush hours......Monterrey Metro is all full of great eating options as most restaurants have al fresco seating and the ambient is festive and extremely safe although take your usual precautions as you would any other foreign city you visit, specially if you go for tjhe nooky/tequila combo ....you all know what Im talking about. Have a great time. .

There was an odor coming from the bathroom, probably from the sewage, had to close the door bathroom to mitigate the odor. The dispensers for shampoo and body soap, I do not like them, I prefer the little bottles that other hotels provide. the bathroom is to narrow, although this is the hotel design I did not like it

I only stayed one night. The room was clean and the service was excellent. When I arrived at the Monterrey airport late in the evening the VIP lounge was closed so I decided to stay in a nearby hotel. I called One Hoteles and they send a driver to pick me up from the airport. It was a relief that I did not have to stay in the airport over night. The staff of the hotel was very friendly and professional.

A screw up at our hotel left us with no hotel for 2 nights and no where to go. With the help of the Internet we found ONE and booked it for two nights. We were immediately impressed by the staff at the front desk. Smiles all around and a willingness to help. Not like at the Fairfield. They were ready for us and very helpful. Every time we asked for something we were treated like kings. The rooms are smaller in nature, but functional. The only complaints were the pressure in the shower (I think more water comes out of my sprinkling can) and the keys. If you got your access card too close to your phone it would scramble and you’d have to get it reprogrammed. This happened several times. But I will say the friendliness of the staff made up for these inefficiencies.

Made some reservations with three colleagues at the one Hotel airport Monterrey... Very complicated an unpleasant stay... Getting in the room I start looking for the oven and the board to prepare my clothes for the next morning... Couldn’t find anything in the room... nothing... I try to call reception and could call since there was no cable on the phone room... probably the previous guest needed a cable???? Room serve did not check to make sure everything was fine with the room.., I had to go an negociare with the reception so they could land me an Iron... They wanted me to come back with my cloths and to prepare it at reception... Did not agree! The cable tv did not work properly.., only “snow” could be see on the TV set..,, The architect who design shower and restroom doors need to go back to school... very bad and un convenient design... Next morning management did not wanted to open lights in the cafeteria area... although we were many people waiting for breakfast.... it was dark like in a cavern.... I willstop here and will not talk about the food... A tips... there a Starbucks beside!