- Business center
- 100% smoke free hotel
- Guests access with guide dogs
- Outdoor pool
- Indoor parking
- Free Wi-Fi access
- Breakfast Only
- Handicapped access
- Pets are not allowed
- Laundry service
"Great place for the money. Clean rooms"
As I said, a nice clean room every day. Nice Continental breakfast. Readily available taxi service. It is difficult to leave there and go anywhere on foot as the road is under construction and there is no sidewalk. This also prevents people from randomly wandering in, so there's that. Staf is very friendly and helpful.
"Value for Money"
Is a nice hotel if you need efficient lodging and nothing else. The facilities are clean and well maintained, staff is nice and attentive, rooms are clean and in good shape. There is no amenities which for me was ok as I was not planning to stay at the hotel more that necessary.
""Fast, effective, well located""
If you are travellng "on the run" from Mexico City towards the Central Pacific coast of Mexico, this hotel will very much satisfy your needs. Located in Cuernavaca, just to the side of the highway that connects Mexico City with Acapulco, the hotel offers a convenient option for a quick stop. The infrastructure is brand new, accommodations are simple but comfortable and service is fast and efficient. The hotel is located at walking distance from Galerias shopping Center and from several restaurants; you can also take your car and drive to the center of Cuernavaca a city which offers a "million" beautiful things to do... In general it offers a very good value for your money.
"Hotel One Cuernavaca: sadly to say bad beginnign in their opening"
Apart from an unfair tariff (almost twice their normal price) this hotel opened their activity with a lack of commitment from their employees and the manager in chart. Basically they offered one thing and later they make last minute changes of your rooms with very unrealistic explanations. too sad to say because I was a fan of Hotel One. Hope in the future better hotel chains economic categoriy will be the alternative to this lack of interest of this chain to customer's needs. as an example their online service attention like call center, phone, twitter and facebook no respond nor interest at all for this . I will stay in the room decided by manager not by me even though I paid in advance earlier, because trip road was long and I am tired but so sad to experienced this, my wish no one else go through this again as a tourist or business needs :(
aun no cumple con mis expectativas como cliente, creo que deben de tener mas empatia con el cliente , hacer que realmente tengamos o necesitemos tenerlos como opcion. dar de forma puntual un servicio de Postventa de forma mas personal no que comunmente termina en la venta y ahi acaba .
Top-rated Attractions Nearby
TERRA 3 Expediciones
Archaeological Zone of Xochicalco
Robert Brady Museum
Palacio de Cortes
Cathedral of the Asencion (Catedral de la Asuncion)
Spanish Language Institute - Day Course
Garden Borda Cultural Center
Museo de Cuauhnahuac
Plaza de la Constitucion
This room is specially equipped with wheelchair access and hand rails throughout the restroom to help guests feel comfortable. It offers the same amenities and security as other guest rooms, with a Queen bed, restroom with shower and tub, cable TV, work desk, climate control, wireless Internet access and telephone with voicemail. This room is located on the second floor and can be connected to a single room via an interior door.